Integration and Alliances

OpenX Technologies seeks alliances with vendors of medical information systems who wish to take advantage of TeleAttendant's most prominent characteristic-rapid payback and highly demonstrable positive impact on profitability.

Besides acting as a highly effective standalone system, TeleAttendant can be integrated in any health care information system either to provide a complete appointment managing module, or as an IVR element in existing systems.

Building on an entirely modern code base, TeleAttendant has been successfully integrated both with legacy systems and the most modern scheduling tools in the markets, giving customers the familiarity of their old systems with the power of TeleAttendant answering their calls and booking appointments.

One major reason for this capacity is that nearly all appointment management systems and modules are based on filling calendars. TeleAttendant, on the other hand, is a scheduler that builds calendars based on complex features such as restrictions and constraints derived from minimum or maximum time allowable durations between various procedures, client availability, procedures for which double booking should be allowed, rotated or floating provider schedules, split procedures and patient preferences.

In highly complex scheduling environments such as medium to large sized hospitals with successful scheduling optimization packages, TeleAttendant can add IVR capacities that allow vendors to give their customers easily demonstrable bottom line advantages. In other, less sophisticated environments, from the small hospital down to the single doctor, TeleAttendant can provide these same bottom line advantages coupled with sophisticated appointment management integrated with the clinic's existing management system